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FAQ's

This Store: Our Official Store is still our main store and will continue to be the place to get all of the latest DSHS merch.

This store's sole purpose is to clear our tour stock and leftover items we would very much like to get out of our studio and into your homes.

Our Official Store


Rare Items: We will also use this store to sell rare items such as signed drum skins, memorabillia, Test Presses etc. Which are one of a kind.

Postage
: All Hats, UK Poster, T-shirt & Jumper Sales are shipped via EVRI - it is a flat fee for packages hence the flat rate. This will be sent out by the band as quickly as possible (usually within 24 hours of purchase). A tracking number will be added to your Bigcartel order and emailed to you. If you do not receive this tracking please email [email protected] 

Cassettes will be shipped via Royal Mail, shipping on Friday each week due to logistics.

Overseas Shipping: We have only set up this store for UK orders at present, please let us know if you would like to order from overseas, we will need to calculate the true cost with Royal Mail before setting this up.

Returns: UK returns are possible if there is a genuine fault with the item, we cannot cater for returns for sizing issues so please look up size charts for our blanks (which are all listed in the item details), overseas returns are very difficult for us to manage as the cost to both the customer and the band make it extremely difficut to justify (especially with 90% of our stock being heavily discounted)